Refund policy

We value your satisfaction and strive to provide you with the best possible experience on our site. If you are not satisfied with your purchase, please contact us within 7 days of purchase and we will be happy to refund your payment. Please note that we can only offer refunds for purchases made directly on our website. Refunds may take 2-3 business days to process. We appreciate your business and trust in Financial Calendar. If you have any questions or concerns, please do not hesitate to contact us.

Until March 1, 2023: Have you changed your mind and want to return or exchange an item? According to the 20.05.2014 of the LR CM. to regulations No. 255 "Regulations on distance contracts" You have the right within 14 calendar days after receiving the goods, without giving a reason, to withdraw from the contract and return what you bought in the online store. Depending on the situation, you are entitled to a refund, product replacement and/or compensation, depending on the situation. When returning the product, please note that the product must not be damaged, used, and its appearance must not have been significantly changed. If the returned product meets the mentioned requirements, Fortuna 8 SIA will refund the money no later than 14 days after receiving the product return form. The cost of returning the goods is borne by the buyer. We provide a convenient and fast return or exchange of goods • We provide the possibility to return or exchange the purchased goods using the atgriesana.omniva.lv platform • If you want to return or exchange the purchased goods, you can do so within 14 days from the day of receipt of the purchase • The money will be refunded no later than Within 14 days, from the moment of submitting the product return form on the portal atgriesana.omniva.lv Refund methods • Transfer to the bank account from which the purchase was made • Transfer to another bank account • Store coupon • Exchange for another product • Transfer to PayPal account What to do ? 1. Fill out the product return form on the platform atgriesana.omniva.lv https://atgriesana.omniva.lv/veikali/n-a. 2. After completing the return form, information with the return code and the following will be sent to the phone number and e-mail you provided. 3. Go to the nearest Omniva Parcel, select "Send Parcel" → "Parcel with pre-prepared address card" on the screen, enter the package return code and follow the on-screen instructions below. 4. Please note that it is possible to return the product through Pakomat if the package size of the shipment is not larger than 38 x 64 x 39cm and its maximum weight does not exceed 30kg.